Philips Oral Healthcare is continually seeking new and innovative ways to reinforce our partnership with dental professionals. We want this site to be a source for tools that can help you provide superior oral healthcare to every patient.

Free CE Webinars
These online courses provide valuable information and a convenient way to earn Continuing Education credits. Earning credits is simple. Watch a webinar and then take the related quiz (10 questions). We’ll provide you with a certificate of completion that you can print. For dental professionals requiring continuing education credit for relicensure, it is the responsibility of each licensee to comply with their licensing agency’s regulations on acceptance of course topics and online continuing education credit.

Problems registering? Click here or call 1-800-692-4295

Current Webinars Offered
Before registering for the Philips Learning Center, please read these instructions.

New user?
Returning site user?

Prof. Sheryl Syme
Course Description:
Mid-Atlantic Prevent Abuse and Neglect Through Dental Awareness is a continuing education course designed to educate dentists, dental hygienists, dental assistants and others about the problems of child abuse and neglect, domestic violence, elder abuse and neglect, and human trafficking. This course aims to teach dental and other health care professionals to recognize the indicators of abuse and neglect and inform them of their legal and ethical responsibilities in reporting and referring victims. Abuse and neglect are an ever-increasing problem in today’s society. Dental professionals are frequently the first health care professional to render treatment to a maltreated individual, yet make few reports. The more education you receive, the more likely you are to recognize and report. Early recognition with timely reporting and referrals to appropriate agencies can help prevent more significant health consequences and even death in maltreated individuals. This course (session one and session two) satisfies the 2 hour continuing education requirement on abuse and neglect as mandated by COMAR: Subtitle 44 BOARD OF DENTAL EXAMINERS 10.44.22 Continuing Education Authority: Health Occupations Article, §4-205,Annotated Code of Maryland.

ALERT: After completing webinar, return to the course module page to take assessment test and receive your CE certificate.
Karen Davis, RDH, BSDH, RDHMP
Course Description:
All dental hygienists and dentists involved in providing prophylaxis have experienced, “the bloody prophy”. In fact, across the country today bloody prophys are being provided, and patients sent out the door with an appointment to provide this same service again in six more months! Given compelling research that reveals a strong mouth-body connection to overall health, clinicians should develop a zero tolerance for providing ongoing bloody prophys. This course examines the reality surrounding making a conversion from prophylaxis to therapeutic care for existing patients along with the scientific, clinical and business rationale for doing so.

Participants will learn:
  • How to distinguish between preventive and therapeutic treatment
  • How the incidence of periodontal diseases should impact clinical services
  • How biofilm infections becomes a ‘game changer’ for the patient’s care
  • What to say to bloody prophy patients, scheduled for routine cleanings and how to treat their disease
  • Why team continuity is vital to successful shifts in current procedures
  • How healthier patients can lead to healthier profits

ALERT: After completing webinar, return to the course module page to take assessment test and receive your CE certificate.
Kimberly Miller, RDH, BSDH, RDHMP
Course Description:
Do you find that patients often undervalue the services provided during a comprehensive exam or dental hygiene visit? Are you challenged with time management when trying to collect the essential data needed to prepare a comprehensive treatment plan? You are not alone; this course will provide you with step-by-step guidelines and protocols to expedite three of the five screenings needed for every dental patient to ensure comprehensive care.

Valuable tips like verbal skills, body language and handling patient objections will be featured.
Course Objectives:
  • Equip the clinician with consistent reproducible screening protocols
  • Understand the rationale behind each screening
  • Increase the use of high impact language for improved case acceptance
  • Exceed the patient’s expectations and increase the patient’s perceived value

Each of these You Are The Expert programs stands alone based on its content. The participants of all three courses will notice how the data builds from one screening to the next providing the clinician with a “big picture” in only a few short minutes. Experience the benefits of adding this new dimension to your clinical standards by including these five Clinical Screening Investigations for your patients. Those benefits include: fewer cancellations, increased referrals, greater patient value and increased case acceptance, to name just a few.

ALERT: After completing webinar, return to the course module page to take assessment test and receive your CE certificate.
Kimberly Miller, RDH, BSDH, RDHMP
Course Description:
Part II of You Are The Expert features techniques and verbal skills specifically designed to address patient concerns with restorative aesthetic treatment considerations. While applicable to all team members, those sitting chairside will learn to comfortably discuss treatment options, handle insurance questions and build value for comprehensive care. These verbal skills are essential to all of today’s Dental Professionals.
Course Objectives:
  • Equip the clinician with a consistent reproducible screening protocol for restorative and aesthetic needs
  • Utilize the intra oral camera with good time management at each visit to reinforce or initiate restorative / aesthetic conversations
  • Learn verbal skills to assist with case presentation and comfortably handle patient objections to treatment

Each of these You Are The Expert programs stands alone based on its content. The participants of all three courses will notice how the data builds from one screening to the next providing the clinician with a “big picture” in only a few short minutes. Experience the benefits of adding this new dimension to your clinical standards by including these five Clinical Screening Investigations for your patients. Those benefits include: fewer cancellations, increased referrals, greater patient value and increased case acceptance, to name just a few.

ALERT: After completing webinar, return to the course module page to take assessment test and receive your CE certificate.
Kimberly Miller, RDH, BSDH, RDHMP
Course Description:
Part III of You Are The Expert singles out the periodontal screening. While a comprehensive periodontal charting should be completed once per year, how often and in what way should our patients be screened for periodontal disease and its complications? This program outlines a step-by-step protocol for a brief periodontal assessment including tissue response and the verbal skills to effectively communicate the importance of this screening and the significance of the results.
Course Objectives:
  • Equip the clinician with a consistent reproducible screening protocol for periodontal disease activity
  • Utilize the intra-oral camera with good time management at each visit to demonstrate disease activity
  • Learn verbal skills to begin to transition patients from continuing care to the appropriate periodontal treatment

Each of these You Are The Expert programs stands alone based on its content. The participants of all three courses will notice how the data builds from one screening to the next providing the clinician with a “big picture” in only a few short minutes. Experience the benefits of adding this new dimension to your clinical standards by including these five Clinical Screening Investigations for your patients. Those benefits include: fewer cancellations, increased referrals, greater patient value and increased case acceptance, to name just a few.

ALERT: After completing webinar, return to the course module page to take assessment test and receive your CE certificate.



2010 Global Events Calendar
Come and visit us at the following meetings.

Master the art and science of behavior change In Glasgow, Scotland, on July 2, 2010!
Understanding Motivational Interviewing as a Successful Treatment Concept; Why Behavior Science is the Heartbeat of Every High-Tech Intervention
Click here to learn more. (audio postcard – please turn up your speakers)
Click here to register.

Event Location Date Website
Thomas P. Hinman Dental Atlanta, GA March 25 - 27 www.hinman.org
Event Location Date Website
Pacific Dental Conference Vancouver, BC April 15 - 17 www.pdconf.com
Star of the South Dental Meeting Houston, TX April 15 - 17 www.starofthesouth.org
Star of the North Dental Meeting St. Paul, MN April 22 - 24 star.mndental.org/
American Assn. Of Orthodontists Washington, DC April 30 - May 4 www.aaomembers.org/mtgs/2010-AAO-Annual-Session.cfm
Texas Dental Meeting San Antonio, TX May 6 - 9 www.tda.org/displaycommon.cfm?an=1&subarticlenbr=112
Ontario Dental Canada Toronto, ON May 13 - 15 www.youroralhealth.ca/index.php/2010-ASM-/Attendee-Main-Page/Attendee-Main-Page.html
CDA Spring Scientific Session Anaheim, CA May 14 - 17 www.cda.org/conferences_&_education/scientific_sessions_-_annual_meetings
Canada Journees Dentaires Quebec QC May 24 - 25 www.ordredesdentistesduquebec.qc.ca/index_en.html
AAPediatric Chicago, IL May 27 - 31 www.aapd.org
FNDC Orlando, FL June 10 - 12 www.floridadental.org/pro/fndc/index.html
Pacific Northwest Dental Seattle, WA June 17 - 18 www.wsda.org/pndc-overview/
Event Location Date Website
RDH UOR Orlando, FL August 5 - 7 www.rdhunderoneroof.com
Ohio Dental Assn Columbus, OH August 25 - 28 www.oda.org/annualcon/index.cfm
CDA Fall Session San Francisco, CA September 9 - 11 www.cda.org/conferences_&_education/scientific_sessions_-_annual_meetings
Virtual Fall Online September 17 - 18 www.rdhevent.com/index.html
Event Location Date Website
American Dental Association Orlando, FL October 9 - 12 www.ada.org/prof/events/session/index.asp
American Academy Periodontology Annual Meeting Honolulu, HI October 30 - November 2 www.perio.org/meetings/am/index.html
Toronto Academy of Dentistry Toronto, ON November 14 - 14 www.tordent.com
Greater NY Dental Meeting New York, NY November 28 - December 1 www.gnydm.com
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